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business process areas of crm

7 Key Business Process Areas of CRM

CRM means Customer Relationship Management. CRM is a method used for attracting new customers for increasing business profits as well as reducing the cost of marketing services. It provides information about customers and responsiveness and effectiveness in marketing and sales. The main process in CRM is to develop a better relationship between the customers and partners. The key business process areas of CRM (Customer Relationship Management) are: Service Sales Marketing Partner Channel Management Web Channel Enablement Running ...

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